The people who are consuming software now are a vast superset of the people who used to do so. At one time, especially on the Mac, we’d see people chose software based upon how well it suited their requirements to get a job done. This new generation of software consumers isn’t like that – they’re less likely to shop around for something rather they shop around for anything. These are people who want to be entertained as much as they want to have their requirements met. They’ve not bought into a tool they’ve bought, either financially or emotionally, into The Future. The Future is never about the most practical and useful outcome, it’s about flying cars and cute robots who shit talk but will still mix you up a killer G’n'T when you need it. The Future isn’t a service that’ll send you a text message when you’ve been out too late on a work night, The Future will get you laid on a Tuesday and make excuses to the boss the next morning.